Email your proof of no claims
Make a Motor Insurance claim
Frequently asked questions
Policy documents
Quotes and renewals
0344 815 8546
Policy changes
0344 815 8543
Complaints
0344 815 8543
24 hours a day, 7 days a week:
Report a claim or accident online
Our online claims portal makes it easy for you to report an accident 24/7. Click here or scan the QR code with your smartphone's camera. For standalone glass claims please call the Glass Helpline.
Motor Insurance claims and accidents
0344 815 8544 or click here
Excess Return Voucher claims
0344 815 8545 or click here
Accident Assistance claims
0344 815 8545 or click here
Glass helpline
0344 815 8525
Breakdown assistance
(when purchased with your insurance policy)
0345 641 9715
+ 00 44 20 8603 9715 (from Europe)
Postal Address
Jaecoo Car Insurance, Car Care Plan Ltd, Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG.
*The offer of insurance is subject to eligibility and underwriting criteria. All cover is subject to the terms and conditions provided with the policy, the
Policy Document and the Terms of Business.
Excess Return Voucherterms and conditions
apply.
JAECOO Insurance is arranged by Car Care Plan Limited, which is registered in England, Company No. 850195 at Jubilee House, 5 Midpoint Business Park, Thornbury, West Yorkshire, BD3 7AG and authorised and regulated by the Financial Conduct Authority, No. 309268. Car Care Plan Limited arranges policies from a panel of insurers, details are available on request. To understand how we may process your information read our Fair Use Notice.